Privacy Policy

futurecareer.net

Effective Date: April 8, 2026

Unlimited Capabilities Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit futurecareer.net, purchase our products or services, or interact with us in any way. This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the General Data Protection Regulation (GDPR) and other international privacy laws.

1. Who We Are

Unlimited Capabilities Inc. is a career coaching and professional development company incorporated in Ontario, Canada. We are the data controller responsible for your personal information.

2. Information We Collect

Information You Provide Directly:

• Name, email address, phone number, and mailing address (via forms, checkout pages, or direct communication)
• Payment and billing information (processed securely by Stripe and PayPal)
• Resume, career documents, and professional information you submit for our coaching services
• Testimonials, reviews, or feedback you choose to share
• Communications you send us (emails, support requests, chat messages)

Information Collected Automatically:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, referring URLs, and clickstream data
• Cookies and similar tracking technologies (see Section 8 below)
• Email engagement data (opens, clicks) from our email marketing platform

Information from Third Parties:

• Payment confirmation data from Stripe and PayPal
• Analytics data from Google Analytics or similar tools

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide, deliver, and improve our Services (coaching, courses, memberships)
• To process payments and manage your subscriptions
• To communicate with you about your account, purchases, and service updates
• To send marketing emails and promotional content (with your consent under CASL)
• To personalize your experience and recommend relevant services
• To respond to your inquiries and provide customer support
• To comply with legal obligations and enforce our Terms and Conditions
• To protect against fraud, unauthorized transactions, and other illegal activities
• To analyze website usage and improve our marketing effectiveness

4. Lawful Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data based on the following legal grounds:

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with the following categories of third parties, solely for the purposes described in this policy:

• Payment Processors: Stripe and PayPal process your payment information securely. Their use of your data is governed by their own privacy policies.
• Service Platform: GoHighLevel (our CRM and marketing platform) stores contact data, manages email sequences, and hosts our funnels.
• Email Marketing Tools: We use email platforms to send marketing and transactional emails.
• Analytics Providers: Google Analytics and similar tools help us understand how visitors use our website.
• Legal and Regulatory: We may disclose information when required by law, subpoena, or court order, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you before your data becomes subject to a different privacy policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

• Active customer data: retained for the duration of your account or service relationship, plus 3 years after your last interaction
• Payment records: retained for 7 years as required by Canadian tax law
• Marketing consent records: retained for the duration of your consent plus 3 years after withdrawal
• Website analytics data: retained in anonymized/aggregated form indefinitely

When data is no longer needed, we securely delete or anonymize it.

7. Your Rights

Under PIPEDA (Canada):

• Right to access your personal information held by us
• Right to request correction of inaccurate or incomplete information
• Right to withdraw consent for marketing communications at any time
• Right to challenge our compliance with PIPEDA by filing a complaint with the Office of the Privacy Commissioner of Canada

Additional Rights Under GDPR (EEA/UK Residents):

• Right to erasure ("right to be forgotten")
• Right to restrict processing of your data
• Right to data portability (receive your data in a structured, machine-readable format)
• Right to object to processing based on legitimate interests
• Right to lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days (or sooner where required by law). We may ask you to verify your identity before processing your request.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us understand how you use our site.

Essential Cookies: Required for the website to function (e.g., session management, checkout). These cannot be disabled.

Analytics Cookies: Help us understand website traffic and user behavior (e.g., Google Analytics). These are activated only with your consent.

Marketing Cookies: Used to track ad effectiveness and deliver relevant advertising. These are activated only with your consent.

You can manage your cookie preferences through your browser settings or through any cookie consent banner displayed on our site. Disabling cookies may affect the functionality of certain features.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Secure payment processing through PCI-DSS compliant providers (Stripe, PayPal)
• Access controls limiting employee access to personal data on a need-to-know basis
• Regular review of our data collection, storage, and processing practices

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside of Canada, including the United States, where our service providers (Stripe, PayPal, GoHighLevel) may store data. These countries may have different data protection laws than Canada.

When we transfer data internationally, we ensure appropriate safeguards are in place, including contractual clauses with our service providers that require them to protect your data to a standard comparable to Canadian privacy law. Canada has been recognized by the European Commission as providing an adequate level of data protection.

11. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will promptly delete it. If you believe a child has submitted personal information to us, please contact us immediately.

12. Data Breach Notification

In the event of a data breach that poses a real risk of significant harm to individuals, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by PIPEDA. Where applicable, we will also notify relevant authorities under GDPR within 72 hours of becoming aware of the breach.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the Effective Date at the top of this document and, where practicable, notify you via email or a notice on our website. We encourage you to review this policy periodically.

14. Contact Us and Complaints

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

If you are not satisfied with our response, you have the right to file a complaint with:

• Office of the Privacy Commissioner of Canada: priv.gc.ca
• Information and Privacy Commissioner of Ontario: ipc.on.ca
• Your local data protection authority (if located in the EEA or UK)